TextBack Pro

Stop Losing Jobs to Missed Calls

You’re already paying for leads. Don’t let them call the next business.

When you cannot answer, a prospective customer may call once and move on. TextBack Pro helps turn eligible missed calls into timely conversations by texting callers who choose to opt in, alerting you, and tracking their response.

Keep your existing number
Callers choose to opt in
Cancel anytime
Missed-call text-back service helping a business avoid losing a lead

The Hidden Cost of a Missed Call

A missed call can represent a lead earned through Google Ads, SEO, referrals, or your reputation. If the caller cannot reach you, they may contact a competitor within minutes.

TextBack Pro automated missed-call text-back example

A Simple Revenue-Recovery Example

A business paying $47 for a lead through a Google ad may lose that investment when the caller hires someone else.

  • 13 missed calls per day × $800 average job = $2,400 in potential daily opportunity
  • 220 business days per month = $48,000 in potential monthly opportunity
  • 3Recovering even 20% could represent $9,600 per month in work you were already paying to attract

Actual results vary by business, call volume, job value, and follow-up. The source estimates that missing 3–5 calls per day can mean $800–$1,200 in lost revenue per day, depending on the value of the work.

Turn Missed Calls Into Instant Conversations

TextBack Pro supports the moments when you are unavailable without replacing your phone number or changing how you normally take calls.

TextBack Pro missed-call text-back service in action

What TextBack Pro Does

  • Texts callers who choose to opt in when you miss their call
  • Notifies you immediately that a lead is waiting
  • Shows caller information and replies in your dashboard
  • Sends persistent follow-ups to opted-in callers
  • Stops automated follow-ups after a reply or STOP
  • Logs non-opted-in callers for manual follow-up
Start Your 14-Day Trial for $7Cancel anytime. No contracts.

“Before TextBack Pro™, I’d miss 2-3 calls a day while on jobs. Those people would just call the next guy. In my first week, TextBack Pro™ caught 3 leads I would’ve lost. That’s $2,400 in new business. For $7. Are you kidding me?”

— Mike T., HVAC, Detroit, MI

How TextBack Pro Works

Connect your number, let callers choose whether to receive a text, and follow up consistently with opted-in leads.

Connecting an existing business number to TextBack Pro
1

Connect Your Existing Number

Set up conditional call forwarding once. You keep answering calls normally from your current business number.

  • Number connection takes about 60 seconds according to TextBack Pro
  • No new app or special equipment
  • No technical specialist required
Customer receiving an opted-in missed-call text message
2

The Caller Chooses Text or Call Back

The caller can press 1 to opt in. TextBack Pro says the custom message is sent in approximately 10 seconds. Calls are still logged when a caller does not opt in.

“Hi, it’s Mike with ABC Plumbing. I’m with a customer — I’ll call you shortly. What’s your name and how can I help you?” Reply STOP to opt-out. Msg & data rates may apply.
Automated follow-up messages from TextBack Pro
3

Follow Up With Opted-In Callers

If the caller does not respond, TextBack Pro can send up to three follow-ups.

  • 3 hours after the initial call
  • The next day
  • On day 4

Messages stop when the caller responds or replies STOP.

A Clear Dashboard for Every Missed-Call Opportunity

See plan status, call activity, reply rate, missed-call records, replies, custom messages, and conditional call-forwarding instructions in one place.

TextBack Pro dashboard activity overview

Monitor Activity at a Glance

View plan status, calls for the month, total calls, and reply rate.

TextBack Pro calls and replies dashboard

Review Calls and Replies

See missed calls, caller details, responses, and message activity.

TextBack Pro custom message editor

Create and Update Messages

Write messages once, send them automatically to opted-in callers, and update the wording anytime.

Conditional call-forwarding details in TextBack Pro

Keep Forwarding Details Handy

Find your conditional call-forwarding number and setup guide in the dashboard.

Simple to manage. Cancel anytime.

Capture the missed call, start the conversation with opted-in callers, and get the information needed to follow up.

Start Your 14-Day Trial for $7

Why Response Speed Matters

Local-service customers often contact more than one provider. Responding first creates an opportunity to begin the conversation while competitors may still be checking voicemail.

TextBack Pro helping a business respond quickly to a missed call

While another business may be…

  • Checking voicemail
  • Writing down phone numbers
  • Calling back hours later
  • Reaching a customer after they booked elsewhere

Your business can already have…

  • Sent a text to an opted-in caller
  • Confirmed that you received the call
  • Started a conversation
  • Created an opportunity to schedule

“I used to miss calls while showing homes. Now TextBack Pro™ replies instantly and texts me the lead. My follow-ups are faster, and I’ve closed two EXTRA deals this month.”

— Melissa J., Realtor, Tampa FL
Start Your 14-Day Trial for $7

Simple Pricing. No Contracts.

Compare the ongoing plans, then test TextBack Pro for 14 days for $7.

Starter

$47/month

  • 200 missed calls per month
  • All opt-in texts and follow-ups
  • Full dashboard and lead alerts
  • Outstanding customer support
  • Cancel anytime; no contracts

No upsells. No hidden fees.

Start Your 14-Day Trial for $7
TextBack Pro helping a service business protect missed-call leads

What It Means for Your Business

TextBack Pro does not replace your business or personal follow-up. It helps protect leads you have already worked to generate by responding when you cannot.

  • Acknowledge opted-in callers quickly
  • Let callers know you received their call
  • Collect a name and service need by text
  • See replies and lead activity in one place
  • Follow up until they respond, opt out, or the sequence ends

One recovered job may cover a significant portion of the service cost, but results depend on call volume, the value of your work, and how you follow up with leads.

Frequently Asked Questions

Direct answers about setup, consent, follow-up, pricing, and cancellation.

Do I need special equipment?

No. If you can set up call forwarding, you can use TextBack Pro. The source describes setup as taking about five minutes overall, with the number connection taking about 60 seconds.

Will this replace my phone number?

No. You keep your current number and answer calls as usual. TextBack Pro supports your process when you do not answer.

What if I usually answer my phone?

Even responsive businesses have unavoidable gaps while working with clients, driving, attending meetings, being on a ladder, or being off duty.

Why not return the call later?

Caller ID does not tell the customer that you saw their call or when to expect a response. A fast text to an opted-in caller can provide reassurance while you prepare to call back.

What do the texts say?

You choose the content. Create the message once, and TextBack Pro sends it automatically to callers who opt in.

What happens when someone replies?

Their response appears in your dashboard. Automated follow-ups stop, allowing you to take over the conversation.

What if someone does not opt in?

Their call still appears in the dashboard for manual return. They do not receive text messages without opting in.

How many follow-ups are sent?

Opted-in callers can receive up to three follow-ups: after 3 hours, one day later, and four days later. The sequence stops after a reply or STOP.

Does this work for my industry?

It is intended for inbound-call businesses. The source lists contractors, real estate, medspas, auto repair, dentists, lawyers, towing, cleaning, insurance agents, health, beauty, and oil-change businesses.

What about TCPA compliance?

TextBack Pro states that callers must press 1 to explicitly opt in before texts are sent and represents this process as TCPA compliant.

Why is the trial $7?

The 14-day trial lets businesses evaluate the service using their own missed-call activity.

Can I cancel anytime?

Yes. Both plans state that you can cancel anytime, with no contracts.

14-Day Trial Guarantee

Try TextBack Pro With Less Risk

Put your own missed-call activity to the test for $7.

If TextBack Pro™ does not recover at least one lead worth more than $7 during your first 14 days, TextBack Pro states that it will refund your $7.

No questions. No hoops.

The calls may already be coming in. TextBack Pro helps you respond when you cannot get to the phone.

Get Started Now — $7 Trial

Stop losing jobs to missed calls today.

TextBack Pro money-back guarantee